Sales conditions

Terms and conditions of Sommelier Wine Box Users who use the services offered by Sommelier Wine Box declare to know and accept these General Contract Conditions. Holder of Sommelier Wine Box and related services SommelierWinebox S.R.L. Via Cristo 21 - 35020 San Pietro Viminario (PD) Chamber of Commerce of Padua P.iva: IT05087030283 Information about Sommelier Wine Box Sommelier Wine Box is a wine online sales service. Contents provided by the user Users are responsible for their own and third-party content that they share on Sommelier Wine Box, using their loading, insertion of content or any other mode. Users were carrying out the owner from any liability in relation to the illegal dissemination of third-party content or to the use of Sommelier Wine Box by means of contrary to the law. The owner does not carry out any type of moderation of the contents published by the user or third parties, but undertakes to intervene against reports of users or orders given by public authorities in relation to content deemed offensive or illegal. Rights on the contents provided by users The only rights granted to the owner in relation to the contents provided by users are those necessary for the operation and maintenance of Wine Box sommeliers. Contents supplied by third parties The owner does not make any preventive moderation on the contents or links provided by third parties shown on Sommelier Wine Box. The owner is not responsible for such content and their accessibility. Recording In order to use the services or part of them, users must register by providing, in a truthful and complete manner, all the requested data in the relevant registration form and fully accept the privacy policy and these General Terms. The user has the burden of guarding and keeping his own access credentials reserved. Purchase Purchase procedure Each order sent is an offer for the purchase of the products. Orders are subject to availability and discretionary acceptance of the owner. The user must select the products and check out, after checking the information contained in the order summary carefully and possibly modified. The order is carried out by confirmation of the same and is subject to the payment of the price, taxes and shipping and payment costs indicated in the order summary form. The order processing receipt does not constitute acceptance of the order. The conclusion of the contract takes place at the time of sending the order confirmation by the owner at the email address provided by the user. The owner reserves the possibility of not confirming an order by communicating the user within 30 days of purchase, to the email address associated with his purchase, the possible unavailability of one or more of the products purchased. In this case the holder will reimburse the price and shipping costs incurred by the user. Availability of products Prices, descriptions or availability of products are subject to change without notice. The photos inserted are indicative and do not constitute a guarantee of the quality of the products. Order execution The order is executed in the terms specified on the summary page and in the order confirmation email, subject to the availability of the ordered product. The owner will not be responsible for damages suffered by the user due to delays in delivery that are not dependent on predictable circumstances from the parties at the time of sending the order confirmation. Delivery Deliveries are carried out during the normal working hours at the address indicated by the user and according to the methods specified in the order summary. On delivery, the user must verify the content specifying in the delivery module any anomalies. In the event of failure to collect within the term established by the transporter, the products will be returned to the owner, which will refund the price of the products but not the shipping cost. The owner cannot be held responsible for errors in the delivery due to inaccuracies or incomplete in the compilation of the purchase order by the user, for damage possibly necessary for the products following delivery to the carrier or for delays in delivery to the latter Incutable. Terms of payment Sommelier Wine Box uses third party tools for payment processing and does not in any way come into contact with payment data - such as those related to the credit card - provided. Subscription Payments start from the date on which users choose a payment plan with subscription subscription or modify an existing payment plan. To keep the paid services active in a continuous subscription, the amount required to pay the selection purchased will have to be available on the last day of the month. Automatic Renewal Continuous subscription subscriptions are automatically renewed through the payment method that the user has chosen at the time of purchase. The renewed subscription will extend for an unlimited period of time, unless Right of withdrawal In case of purchase of products or services on Sommelier Wine Box, the user has the right to withdraw from the contract without indicating the reasons, within 14 days. The withdrawal period expires after 14 days from the day to which the user or a third party - different from the carrier and designated by the user - acquires the physical possession of the goods. To exercise the right of withdrawal, the user is obliged to inform the holder of the decision to withdraw through an explicit statement sent to the contacts indicated in the previous paragraphs. Withdrawal effects If the user withdraws from this Agreement, all the payments that carried out in favor of the owner will be reimbursed, including the delivery costs (with the exception of additional costs deriving from any choice of a type of delivery other than the least expensive delivery type Standard offered) without undue delay and in any case no later than 14 days from the day the owner is informed of the user's decision to withdraw from this Agreement. These refunds will be carried out using the same payment method used by the user for the initial transaction, unless the user has expressly agreed otherwise; In any case, the user should not support any cost as a consequence of this reimbursement. The refund can be suspended until receipt of the goods or until the user has been demonstrated to have returned the goods, if previous. The user is asked to return the goods and deliver them to the owner without undue delays and in any case within 14 days from the day he announced the withdrawal from this Agreement. The term is respected if the user returns the goods before the expiry of the 14-day period. The costs of returning the goods will be the responsibility of the user. The user is responsible for the decrease in the value of the goods resulting from a manipulation of the good different from that necessary to establish nature, characteristics and functioning of goods. Restrictions on the right of withdrawal on products No damaged or used products are replaced or repaid, even partly. The user must insert inside the packaging box copy of the received delivery document. The right of withdrawal does not apply: to customized or clearly personalized goods or that, by their nature, risk deteriorating rapidly, are sealed and cannot be returned to be returned for hygienic reasons or are related to health protection and have been Open after delivery. Legislative references
  1. LGS. 21/2014 - In implementation of Directive 2011/83 / EU on consumer rights.
Warranty The user who buys as a consumer has the right to guarantee the products and services purchased within the limits of 24 months from the purchase and the conditions established by the law, provided that communication to the owner of the deferred vices, with the same methods provided for withdrawal, within 2 months of their discovery. To exercise the right to guarantee the user is obliged to return the product following the instructions indicated in the appropriate section of the site or, failing, by contacting the owner. The service is provided "as it is" The service is provided by the owner "as it is", without any express or implied warranty for its accuracy or availability. Service interruption The owner reserves the right to add, remove functionality or characteristics or suspend or interrupt the provision of the service, both temporarily and definitive. In the event of a definitive interruption, the owner will act as possible to allow users to withdraw their own information hosted at the owner. Resale of the service Users are not authorized to reproduce, duplicate, copy, sell, resell or exploit any portion of Wine Box sommelier and its services without espresso permission by the owner, guaranteed directly or through a specific resale program. Handle The user undertakes to maintain the owner (as well as any companies from the same controlled or affiliated, his representatives, administrators, agents, licensors, partners and employees), from any obligation or responsibility, including any legal expenses incurred to defend oneself In court, which may arise against damage caused to other users or third parties, in relation to the contents loaded online, to the violation of the terms of law or the terms of these Terms of Service. Use not allowed The service must be used as established in terms. Users cannot:
  • carry out Reverse Engineering, decompile, disassemble, modify or create derivative jobs based on Sommelier Wine Box or on any portion of it;
  • to circle computer systems used by Sommelier Wine Box or its licensors to protect the accessible content through it;
  • Copy, preserve, modify, change, prepare derivative works or alter any way of any of the contents supplied by Sommelier Wine Box;
  • Use any robot, spider, search application and / or retrieval of sites, namely any other device, process or automatic means to access, recover, scraping or index any portion of Wine Box sommelier or its contents;
  • rent, dismiss or sublign sommelier Wine Box;
  • Diffamento, offending, harassing, implementing threatening practices, threatening or otherwise violating the rights (such as the right to privacy and advertising) of others;
  • disseminate or publish illegal, obscene, illegitimate, defamatory or inappropriate content;
  • Use Wine Box Sommelier in any other improper mode to violate these terms.
Cancellation Account and Closing User Accounts Registered users can disable your accounts, request your cancellation or stop using the service at any time, through the Wine Box sommelier interface or by contacting the owner directly. The owner, in the event of infringement of these Terms, reserves the right to suspend or close the user's account at any time and without notice. Privacy policy For information on the use of personal data, users must refer to the privacy policy of Sommelier Wine Box. Intellectual property rights All brands of title of Sommelier Wine Box, figurative or nominatives, and all other signs, trade names, service marks, denominative brands, commercial denominations, illustrations, images, logos reproduced on the site are and remain the exclusive property of the owner or of its licensees and are protected by the laws in force on trademarks and related international treaties. Age requirements Users declare to be of age according to their applicable legislation. Furthermore, the user who makes the purchase through Sommelier Wine Box also declares and guarantees that those who will receive the shipment of products purchased both of age according to the legislation to the latter applicable. Limitations of responsibility The owner, within the limits of the applicable law, responds for the damages of a contractual and non-contractual nature to users or third parties exclusively when they constitute immediate and direct consequence, for a serious dole or fault, of the activity of Sommelier Wine Box. The user exonerates and expressly raises the owner from any responsibility, within the limits permitted by the applicable legislation, in relation to any damage or claims of any kind and gender and / or third parties including direct, indirect, punitive, incidental, special damages , the damage resulting from lack of profits, missed revenues, loss of data or replacement costs deriving from or in any case connected with this Agreement. Changes to these Terms The owner reserves the right to make changes to the terms at any time, giving warning to the user by means of its publication within Sommelier Wine Box. The user who continues to use Sommelier Wine Box following the publication of the changes, accepts without reserve the new terms. Contract transfer The owner reserves the right to transfer, yield, disposing for innovations or subcontracting all or some of the rights or obligations deriving from the terms, provided that the rights of the user provided herein are not affected. The user will not be able to transfer or transfer their rights or obligations in any way under the terms without the written authorization of the owner. Communications All communications related to Sommelier Wine Box must be sent using the contact information indicated in the contract. Inefficacy and partial nullity If any clause of the terms should be nothing valid or ineffective, the aforementioned clause will be eliminated while the remaining clauses will not be conditioned by this and will remain fully effective. Applicable law and competent hole These Terms and all disputes regarding the execution, interpretation and validity of this Agreement are subject to the law, the jurisdiction of the State and the exclusive jurisdiction of the Court of the place where the owner is located. The exclusive forum of the consumer is an exception, if the law provides for it. Resolution of online disputes for consumers The consumer resident in Europe must be aware of the fact that the European Commission has established an online platform that provides an alternative dispute resolution tool. This instrument can be used by the European consumer to solve any dispute relating to and / or deriving from sales contracts of goods and services stipulated on the net. As a result, if you are a European consumer, you can use this platform for the resolution of each dispute nascent from the online contract stipulated with the owner. The owner is available to respond to each question sent via email to the email address